FAQ

1. Where do you ship from?

All products are handmade and shipped from Philadelphia, Pennsylvania.

2. Do you ship internationally?

Not at this time. We may in the future.

3. How long does it take to make orders?

Processing time for items in inventory may take up to 5 business days before shipping.

4. Do you accept custom orders?

In some cases, yes. Send me a message through the Contact page to discuss your request.

5. What is your return policy?

• Returns are accepted within 14 days of purchase if the item is unused and in its original condition.
• Custom-made orders are non-returnable.
• Buyers are responsible for return shipping costs.

6. How do I care for my item?

Leather products should be kept away from excessive water and chemicals. Over time, you can apply a natural leather balm or conditioner to keep it supple and protected. Fabric items should be spot cleaned with mild detergent,